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Everything you need to know about working with us, our process, pricing, and more. Can't find what you're looking for? Contact us and we'll be happy to help!
Common QuestionsAnswered
Get instant answers to the most frequently asked questions about our services and process.
Project timelines vary by scope and complexity. Simple logos take 3-5 days, while comprehensive websites can take 2-4 weeks. We provide detailed timelines during our initial consultation and keep you updated throughout the process.
All our packages include multiple rounds of revisions to ensure you're completely satisfied. The number of revisions varies by package, with unlimited revisions available in our premium packages. We work closely with you to refine designs until they perfectly match your vision.
Absolutely! We work with clients worldwide through video calls, collaborative tools, and project management platforms. Distance is never a barrier to great collaboration. We've successfully completed projects for clients across the globe.
We provide all necessary file formats for your project. For logos, this includes PNG, SVG, PDF, and AI files in various sizes. For websites, we deliver fully functional, responsive sites with all source files, documentation, and hosting setup if needed.
Yes! We provide 30 days of free support after project delivery to ensure everything works perfectly. For ongoing needs, we offer maintenance packages and additional support services to help you maintain and grow your digital presence.
Our pricing is transparent and varies based on project scope and complexity. We offer both fixed-price packages and custom quotes for unique projects. All pricing is discussed upfront with no hidden fees, and we provide detailed proposals before starting any work.
Getting started is easy! Simply contact us through our contact page, and we'll schedule a free consultation call to discuss your needs, goals, and timeline. We'll then provide a detailed proposal and timeline for your approval before beginning work.
Yes, we can assist with hosting setup and domain configuration as part of our services. We work with reliable hosting providers and can guide you through the entire process, or handle it completely for you depending on your preference.
Our process is collaborative and user-focused. We start with thorough research and strategy, then create designs based on your specific goals and target audience. We use modern design principles, stay current with trends, and focus on creating designs that not only look great but also achieve your business objectives.
Absolutely! We're experienced at working within existing brand guidelines and can ensure all new designs maintain consistency with your current brand identity. We can also help evolve and refresh your brand while maintaining its core elements.
Client satisfaction is our top priority. We work through multiple revision rounds and won't consider a project complete until you're thrilled with the results. Our revision process ensures we can refine and adjust designs until they perfectly meet your needs and exceed your expectations.
Yes, we understand that sometimes you need designs quickly. We offer rush delivery options for urgent projects, though this may affect pricing. We'll always be transparent about timelines and costs, and we'll do our best to accommodate your schedule when possible.
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